Return And Refund Policy
If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to seven (7) days from the date of purchase.
All items purchased online through https://www.mayuranatural.com are returnable except for Lipcare and Lipstick products. We will pay for the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after seven (7) days.
The product(s) will be inspected upon receipt. All returns must be in original and new condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will credit you in the same manner as your original payment method within seven (7) days of receiving the returned item.
Please return your purchase to the following address:
Happy Earth Resources
3-07 3rd Floor D’ Pandan Business Square,
Jalan Avenue 3, Avenue Ampang,
68000 Ampang, Selangor
We are always here to help, if you have any questions, please email to [email protected]mayuranatural.com or call our customer service team at +6014 9703 703 from 10.00 am until 6.00 pm (Mondays to Fridays).